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Beyond the boundaries of Customer Experience
We support companies in Digital Transformation and process re-engineering
of Customer Experience and Customer Operations :
technology, service, training, digital projects.
Technology
Digital
INGO in numbers
What are Benefit Companies?
Today, more and more companies in Italy are choosing this new legal form, with the aim of balancing profit with the concept of common good.
What does a Benefit Company consist of, and what are the steps for a company to take in order to obtain this type of recognition?
The impact of Covid-19 on Call center market
What became clear during the Covid pandemic is how classic parameters we relate to everyday life have been totally transformed and revolutionised.
Control Room: the digital brain of a company
Having a highly technological Control Room today is indispensable for corporate monitoring and security, so that the processes that allow the management of these activities are fluid and effective, always, even in situations of risk, danger or crisis.
Omnichannel retail is the future of the shopping experience
The consumer is becoming more and more demanding, thanks to the massive use of the web and the possibility of interacting directly with manufacturing companies. Omnichannel retail is the solution for the daily management of processes.
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We believe in talent , team spirit and the enthusiasm to feel protagonists in achieving our customers’ goals. We offer personalized growth paths aimed at achieving both professional and personal aspirations.