The Made in Italy of customer relations in the world
35 languages spoken, over 450 customers and 100 million relationships managed since 1988 : for over 20 years our services have represented excellence in the Business Process Outsourcing sector.
We strive every day to simplify and improve Customer Service and Customer Operations processes both through our offer of cross-channel services and through the implementation of the best Customer Management technologies.
We are one of the founders of the Global BPO Alliance , an international association that allows us to guarantee the continuity of our services all over the world.
Our solutions
Inbound services
Omnichannel 24/7 and multilingual assistance integrated with advanced AI technologies: from customer service to remote switchboard up to specialized help desks.
Outbound services
From telemarketing and teleselling to increase business performance, to surveys and market surveys to improve customer retention.
Backoffice services
First and second level back office with the use of advanced Customer Management technologies.