CRM

What became clear during the Covid pandemic is how classic parameters with which we relate to everyday life have been totally transformed and revolutionised. Especially from a working point of view, this impact became more evident as the months passed and the existing interaction forms were no longer suitable to meet companies, businesses and small businesses needs.

In an everyday life made up of video calls, video conferences and video chats, taking full advantage of a communication channel like this in a sales funnel is an opportunity not to be missed.

The sustainability of the current health service depends, in the first place, on the introduction of new management methods, based on technology and innovation.

In a world increasingly projected towards Smartworking and the use of technologies that allow remote contact, even the concept of the traditional secretary is changing, giving way to hybrid and innovative methods that allow smart management of all tasks that seemed necessarily intended only for a certain type of worker.

How much has the pandemic had a strong impact on relationships, even at a business level and how can kiosk technology be a valid help?

For a digital healthcare process that follows the end-to-end needs, some implementations and modifications are necessary to improve the user experience and facilitate the task for the healthcare professionals involved.