Our experience at your service
We put our Group expertise in business education at the service of your company, with training and consultancy courses in various areas, defining the objectives to be achieved through a co-creation process.
Our services range from sales training, time management and criticality management training, to technical certifications for our products and tailor-made loyalty strategy. All training packages are designed to improve the relationship with the customer of all the professionals who deal with managing every phase of the customer journey & experience.
The consolidated and applied INGOEducation process begins with an assessment on the needs shared with the client , the result of which is the definition of the action and the roadmap of the intervention. The implementation of the training project is based on 3 pillars: quality, value and sustainability that never change, unlike the delivery method which, in order to best meet the needs, will be defined together with the customer.
Choose the training approach that suits you, we'll take care of the realization.
Our core is made up of two souls:
Soft skills: we also define them as “person skills” or “emotional intelligence”, that is, we help you develop interpersonal and behavioral skills, which characterize the way you approach your job challenges.
Hard Skills: We train and support you to configure, manage and monitor cutting-edge platforms.
Here you can find some examples of training that we carry out daily for our customers.
The exploration of the points of view of the relationship: client and consultant. Sales techniques and approaches useful for strengthening the relationship with the customer.
We learn more about how to effectively manage and transform possible difficult relationships with internal and external customers into opportunities.