Our experience at your service
We put our Group expertise in business education at the service of your company, with training and consultancy courses in various areas, defining the objectives to be achieved through a co-creation process.
Our services range from sales training, time management and criticality management training, to technical certifications for our products and tailor-made loyalty strategy. All training packages are designed to improve the customer relationship of all professionals involved in managing each stage of the customer journey & experience.
Soft Skills Training
We design training courses dedicated to deepening the knowledge and relational skills necessary for the use of Xenialab products. Our goal is to provide tools, processes and knowledge to better manage relationships on different channels: chat, video, voice and email, by sharing best practices and exercises.
Customer Relationship Skills
We co-create tailor-made training courses with the aim of supporting companies in achieving the objectives and challenges of the sector. Our workshops and experiential laboratories are designed to meet specific market needs: time management, sales KPIs and leadership styles.
Partner Training Program
This is the training package dedicated to Xenialab partners, with the aim of deepening knowledge and skills relating to the products and their marketing. Our Partner Training Program is a certified training course designed on the real needs of the professionals involved in Customer Care Management.
Our training services can be provided in different ways, choose the one that best suits your company.
Classroom training courses, built on the specific needs of companies: market, people, skills and contents.
Customizable training contents, which can be consulted from all devices and always available on digital learning platforms.
Training projects that involve the combination of classroom moments and digital content.
Are you interested in one of our services?
Contact us for more information or to request a quote.